Coaching Managers

A firm of accountants realised that before the business could be moved forwards, the partners and managers needed to know where they were heading. Individual goals had to be established and gaps in their skills identified. Individual coaching provided the space and help that managers needed to work on their issues, before they could work on the business. Regular coaching helped them define clear objectives and then gave them the ongoing support and encouragement they needed to achieve them. The business is now working towards a much clearer future.

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Selecting People

Managers within a large telecommunications company were beginning to take more responsibility for selecting their own teams. To do this effectively, they needed better HR skills, in order to make fair selection decisions, based on evidence and free from discrimination. Upturn Associates helped the managers learn new skills and then practice them. Mistakes could be made during experiential training and learnt from, through constructive feedback. The result is an effective selection process that benefits the business, by ensuring the selection of competent people.

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Developing Strategy

When a manager is promoted from a specialist role, to a more generalist, managerial role, the need for improved planning skills is often highlighted. A large government department found that many of its people needed help in acquiring new competences prior to promotion. Upturn Associates has worked with over 200 people in the department in the last four years, supporting them in gaining the skills they need, through training programmes. By connecting them with reality and working with real plans and strategies, they can develop the planning skills they need to lead and manage their businesses.

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Leading and Working Together

Some businesses rely on teams working together, which was definitely the case of the company that made traditional timber framed buildings. For the business to grow, the managers needed to learn to appraise their staff, while the staff needed to learn to be appraised. The managers had to develop the ability to manage their teams, while each team member had to be able to work within that team. Upturn Associates worked with the entire business – nearly 50 people, from one end of the business to the other – ensuring they could carry on working effectively in their teams, to support the future of the business.

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Upturn Associates has written and published a series of articles that will help you to support the growth of your people. Click here to receive free copies.

For more information on how to best support the growth of your business, call Simon Turner on 01420 511 498 or e-mail info@upturnassociates.com.